EXPERIENCE

Greater Good Studio
Human-Centered Design Lead,  November 2016–November 2025 
Designer,  April–November 2016

• Led multidisciplinary teams of designers and researchers to conduct community-engaged creative processes, and to design human-centered solutions for a range of social impact projects across design spaces, including user experience design, service and program design, visual identity and brand design, and communication design.

• Facilitated co-design activities throughout the design process with client teams, project stakeholders, implementation partners, and end users to build shared understanding, collective support, and strategic alignment around design insights and solutions, as well as to build capacity of human-centered and co-design practices.

• Directed and collaborated on design activities, including landscape scans, experience and journey mapping, brainstorming and storyboarding, iterative wireframe and prototype development, and qualitative research and prototype testing with end users and project stakeholders.

• Oversaw and contributed to the production of design deliverables, including high-fidelity UX prototypes and screen designs, service and program blueprints, visual identity systems, and branded communication materials such as websites, presentations, reports, documents, and supporting graphics.  

• Managed project timelines and staff resourcing to ensure effective completion of project milestones and goals at budget, and to balance workloads across project team members’ capacities and professional growth areas. 

• Proactively cultivated and maintained client and community stakeholder relationships with thoughtful and clear communication throughout the course of the project.

• Coordinated and liaised with external project partners such as web developers, illustrators, copywriters, and public relations and communications managers.

• Contributed to business development by drafting and reviewing scopes of work for potential projects, as well as participating in meetings with potential clients.

• Contributed to organizational initiatives, including hiring and onboarding, process improvement, professional development, and Diversity, Equity & Inclusion initiatives

gravitytank
Communication Design Junior Associate, October  2014—April 2016

• Collaborated with an integrated team of designers, researchers, and strategists to conceive new products and services across a range of industries including healthcare, education, consumer technology, and consumer packaged goods. 

• Conducted market landscape scans to identify market trends and opportunities for product innovation, and supported research team members in conducting design research by creating research stimulus and synthesizing research findings.

• Designed and built visual and behavioral prototypes for user testing. 

• Contributed to the planning and facilitation of design workshops with client teams.

Firebelly Design
Design Apprentice, June & August–October 2014

• Collaborated with a team of designers to create communication materials for TransLife Center, as part of Camp Firebelly, an intensive design apprenticeship for social good.

• Contributed to branding and web design projects as the studio’s design apprentice.

Guerrero (formerly Guerrero Howe Custom Media)
Graphic Designer, June 2013—August 2014

• Designed American Builders Quarterly, the company’s flagship trade publication, collaborating with creative directors, copy editors, photo editors, and advertising managers to develop visual direction for both the print and digital issues, web graphics, and marketing materials.